Terms of Purchase for Buck Masoa

These Terms of Purchase (“Terms”) govern all purchases of products (“Products”) made through the Buck Masoa website (the “Site”: www.buckmasoa.com) by you (“Customer” or “you”). By placing an order on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other applicable terms and conditions on the Site. Buck Masoa (“we”, “us”, or “our”) reserves the right to update or modify these Terms at any time; changes will be effective upon posting the revised Terms on the Site. We encourage you to review these Terms periodically before making a purchase.

1. Order Placement and Confirmation

1.1 Order Submission

When you place an order on our Site, you are making a binding offer to purchase the Products selected. All orders are subject to our acceptance, and we reserve the right to reject or cancel any order for any reason, including but not limited to:

  • Insufficient inventory of the requested Product;
  • Errors in Product pricing, description, or availability;
  • Suspected fraudulent activity or violation of these Terms;
  • Incomplete or inaccurate shipping/billing information provided by you.

1.2 Order Confirmation

Upon successful acceptance of your order, we will send a confirmation email to the email address you provided during checkout (including our contact email: [email protected]). This email will include your order number, details of the Products purchased, total amount charged, and shipping information. The order confirmation constitutes a binding contract between you and Buck Masoa, unless we notify you of an order rejection or cancellation prior to processing.

2. Payment Terms

2.1 Currency and Pricing

All Product prices displayed on the Site, as well as all charges related to purchases (including shipping fees, if applicable), are quoted in United States Dollars (USD). We reserve the right to change Product prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.

2.2 Payment Methods

We accept major credit cards (e.g., Visa, Mastercard, American Express), debit cards, and third-party payment processors (e.g., PayPal, Stripe) as specified on the checkout page. By providing payment information, you warrant that you are the authorized user of the payment method and that the funds or credit available are sufficient to cover the total order amount.

2.3 Payment Processing

Payment will be processed at the time of order placement (or shortly thereafter) to secure your Products. If payment is declined, your order will not be processed, and we will notify you to provide an alternative payment method. We do not store full credit card or payment details on our servers; all payment processing is handled by our secure third-party payment partners, in compliance with industry standards (e.g., PCI DSS).

3. Shipping and Delivery

3.1 Processing and Shipping Time

  • Order Processing: We aim to process and ship all confirmed orders within 1–3 business days (excluding weekends, holidays, and unforeseen delays such as inventory shortages or weather events).
  • Delivery Time: Once shipped, standard delivery takes 6–12 business days for all destinations (domestic within the U.S. and international). This delivery window applies to all orders, regardless of location, and no additional distinction is made between domestic and international 配送.
  • Shipping Updates: We will provide a tracking number via email once your order has been shipped. You may use this tracking number to monitor the status of your delivery through the designated shipping carrier’s website.

3.2 Shipping Carriers

We partner with reputable shipping carriers (e.g., USPS, FedEx, DHL) to ensure reliable delivery of your order. The choice of carrier may vary based on your location and order size, but we will always prioritize timely and secure delivery.

3.3 Shipping Fees and Taxes

Shipping fees (if applicable) will be calculated and displayed at checkout based on your shipping address and order weight. International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These fees are the sole responsibility of the Customer and are not included in the order total or shipping fees charged by Buck Masoa. We recommend checking with your local customs authority for details on applicable fees before placing an international order.

3.4 Undeliverable Orders

If a delivery is returned to us as undeliverable (e.g., incorrect address, recipient unavailable, customs refusal), we will notify you via email. You may choose to:

  • Provide a corrected shipping address for re-delivery (additional shipping fees may apply);
  • Cancel the order and receive a refund (minus any original shipping fees, if applicable).

If we do not receive a response from you within 14 days of notification, we reserve the right to cancel the order and issue a refund (minus original shipping fees) or donate/discard the Products at our discretion.

4. Returns and Refunds

4.1 Return Eligibility

We want you to be satisfied with your purchase. You may return any unused, unworn, and undamaged Products (with original tags, packaging, and accessories intact) for a refund or exchange within 60 days from the date of delivery. The following Products are not eligible for returns:

  • Custom or personalized Products;
  • Products that have been washed, worn, altered, or damaged by the Customer;
  • Final sale or clearance items (clearly marked as “Final Sale” on the Product page).

4.2 Return Process

To initiate a return:

  1. Contact our customer support team at [email protected] with your order number, reason for return, and photos of the Product (if requesting a return due to damage or defect).
  2. We will review your request and, if approved, send a return authorization (RA) number and detailed return shipping instructions.
  3. Package the Product securely, include the RA number on the package, and ship it to the address provided in the return instructions. You are responsible for the cost of return shipping, unless the return is due to a mistake by Buck Masoa (e.g., wrong Product shipped, defective Product).

4.3 Refund Processing

  • Once we receive and inspect the returned Product (to confirm it meets return eligibility criteria), we will initiate a refund to the original payment method used for the purchase.
  • Refunds typically take 5–10 business days to appear in your account, depending on your bank or payment processor’s processing times.
  • Refunds will cover the total cost of the returned Product(s) (excluding original shipping fees, unless the return is due to our error). Return shipping fees paid by you are non-refundable, unless otherwise specified.

5. Product Availability and Changes

We strive to maintain accurate inventory information on the Site, but stock levels may change rapidly. In the event that a Product you ordered becomes unavailable after order confirmation, we will notify you immediately via email and offer either:

  • A full refund of the amount paid for the unavailable Product;
  • A replacement with a similar Product (if available, with your consent);
  • A credit to your Buck Masoa account for future purchases (if preferred).

We also reserve the right to modify Product details (e.g., design, material, sizing) at any time without prior notice, but such changes will not affect orders that have already been confirmed.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Buck Masoa shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, data, or use) arising out of or related to your purchase, use, or inability to use the Products, or any delays in shipping or delivery. Our total liability to you for any claim related to a purchase shall not exceed the total amount paid by you for the affected Product(s).

This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or failure to comply with legal obligations (e.g., product safety requirements).

7. Contact Us

If you have any questions, concerns, or requests related to these Terms of Purchase, please contact us at:

We aim to respond to all inquiries within 1–2 business days.